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<< July 2015
 
Results: 1 - 3 of 3
Pages: [1]
 

29 July 2015
3:10:58 PM

A taste of the University of Oxford at the Leaps Of Knowledge Conference - FrogAsia

“We want Malaysian students to understand that the University of Oxford is a viable option available for everyone, so as long as you have the ability and drive to succeed. Through the conference and the Summer School, we want to provide an avenue of guidance and support to Malaysian students, especially when they are asking themselves the next big question after school – What do I do next?” says Lou Yeoh, Executive Director of FrogAsia Sdn Bhd.

“I believe that the University of Oxford is not an impossible university for Malaysian students to get in to. Everyone should try their best to realise their full potential,” said Y.B. Tuan P. Kalamanathan... ›› more

   

28 July 2015
10:50:06 AM

Leader: Customer service that comes from the heart - Utility Week

Wessex Water, the poster boy of the league table, has focused on customer service since well before the introduction of the SIM, and it is the breadth and depth of its customer-centric culture that keeps the company at the top of the table. A regulator can’t make a team of engineers on a site visit stop to buy a birthday card when they realise it’s the customer’s birthday – just one of the examples Wessex gave us of their Go the Extra Mile programme. That has to come from within the company, direct from the top.

Other companies, motivated by the stick and carrot of the SIM and the wider legitimacy agenda, are following Wessex’s example – many with notable success. This combination of the regulatory push and the collective will of the company is powerful; the conversation in water has changed from whether and how companies should focus on customers, to what more they can do.... ›› more

   

3 July 2015
11:06:12 AM

KLPaC's new crowdfunding project launch for the performing arts - NST

Theatre audiences now have a say and a stake in what they see onstage as the Kuala Lumpur Performing Arts Centre (KLPaC) introduces its new crowdfunding platform. Going by the name, FunD’Arts, it is considered the first platform of its kind dedicated to the performing arts. “The general public can put in a bit of money for a production to go on,” said Joe Hasham, KLPaC’s co-founder and artistic director, during the official launch of FunD’Arts at the performing arts centre yesterday.... ›› more

   
 

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